Shipping policy

Delivery Within Pakistan

We are committed to providing you with a seamless shopping experience, including fast and reliable shipping across Pakistan.

Shipping Rates

• Free Shipping: Enjoy free shipping on all orders over 2,000 PKR.
• Flat Shipping Fee: For orders below 2,000 PKR, a flat shipping fee of 250 PKR will apply.

Delivery Timeframes

We strive to process and ship your orders as quickly as possible. Please note the following delivery timeframes:

• Standard Delivery: Orders typically take 2-5 working days to arrive during regular days.
• Peak Times: During sales events or peak shopping times, delivery may take longer, taking up to 7-10 working days.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment. You can easily check the status of your order at any time.

Important Information

• Order Processing: Orders are processed and shipped on business days (Monday to Saturday, excluding public holidays).
• Delivery Locations: We deliver to all locations within Pakistan. If you live in a remote area, please be aware that delivery times may vary.

Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to reach out to our customer support team at zoukelibas@gmail.com. We're here to help!

Thank you for shopping with us!